Q.  |
What is the warranty of my car? |
A. 
|
We issue a "Warranty of the Vehicle Parked" which
assures you of our responsibility for your car in our parking lot
or when we move your car.
Note: We are not responsible in the following cases:
*We shall not be held liable for any claims you might have after
you leave our parking lot with your car.
*We shall not be held liable for any damages, losses, and/or mal-function
of your vehicle arising from unpredictable accidents/incidents,
natural disasters, unauthorized access of other people, and/or any
other matter relating to the service, including but not limited
to, or other intangible matters which happens beyond our responsibility.
*We shall absolutely not be held liable for losses of any items
and/or precious belongings left in the vehicle.
Click here for the
exemption clause.
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|
|
| Q. |
Is it possible to park my car in a lot with a roof?
If so, how much will it cost? |
| A. |
Yes, you can. If you wish, please tell us so when
you make a reservation. The additional fee for covered parking is
500 yen per day. |
|
|
| Q. |
How good is the free car wash? |
| A. |
It is an automated machine wash. If you do not want
this wash, please indicate it to us when you park the car. |
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|
| Q. |
When do I pay for the service? |
| A. |
Please pay when you leave the car at Narita International
Airport terminal. |
|
|
| Q. |
Do you accept credit card? |
| A.
|
No, we accept only cash payment, because this is terminal
service. |
|
|
| Q. |
How much will the parking fee be if the parking exceeds
more than 20 days. |
| A. |
An additional fee of 1000 Yen per day between 21 days
and 30 days will be applied. And 500 Yen a day will be added to
the fee after 31 days. |
|
|
| Q. |
Are the day of parking and the day of leaving the
parking lot counted within the charged dates? |
| A.
|
Yes, each day is counted as one day. |
|
|
| Q. |
What do you mean "Terminal Service"? |
| A.
|
"Terminal Service" means that you leave your car at Narita International
Airport Terminal, and you receive your car at the Airport Terminal
when you return.
We will bring your car to the Airport Terminal as soon as you
give us a phone call after you pass through the custom.
|
|
|
| Q. |
Do you issue an official receipt for the payment of
your service? |
| A.
|
Yes, we do. Just ask it when you make a payment. |
|
|
| Q. |
If something unexpected happens and I will be arriving
at Narita International Airport much later, what should I do? |
| A. |
Please give us a call. If you cannot make a phone
call, just be cool and drive your car safely to our office. We will
wait for you. |
|
|
| Q. |
What is the procedure required to take advantage of
Pet Hotel Maki's service?
|
| A. |
Make a reservation by calling Pet Hotel Maki direct.
The telephone number is 0478-73-5684. |
|
|
| Q. |
How do I pay for the Pet Hotel Maki service? |
| A. |
A representative of Pet Hotel Maki will be waiting
for you at Narita International Airport Terminal. So leave your
pet with her/him and make the payment at that time. (Only a cash
payment will be accepted.) |
|
|
| Q. |
Do you perform the "automobile inspection" while I
leave the car with you? |
| A. |
Yes, we do. It will be done at the "Toyota Dealer
Inspection." Only a cash payment is acceptable for this service.
Pease inquire about this when you make a reservation or call beforehand. |
|
|
| Q. |
My car is very precious to me, so I would like to
leave my car with somebody who really knows how to take care of
it. |
| A.
|
Our motto is to provide wholehearted service for you.
You can leave your car with us without any worries. |
